Apple making Microsoft look good????

Very interesting developments are happening lately around Apple products. First we had the iPhone thing where just a few weeks after product introduction the price was reduced by a THIRD. Now with Leopard OX coming out, more very questionable behavior is taking place. First is the whole thing about not offering upgrade rebates to people who will buy a Mac a few weeks prior to Leopard's introduction. Second there are now reports of users having their posts censored=deleted form user's forum for complaining about this. Third, people who challenged Apple on the deletion of posts, had their posts deleted. last but not least, there are also reports of Apple support stuff lying to the customers about Leopard. WOW!!! Steve Jobs puts Apple in such a positive light, yet the company treats its customers not that well...I have not read any reports ever about a behavior like this from any other company. Steve Jobs is known to take shots at Microsoft but it is the trivial stuff like colors in Outlook. This is serious stuff. Very very disappointing....